Training sessions will be scheduled after forming a group with a minimum of twelve participants. Once the minimum number of participants is reached, PAICTA ISTIA will contact you to finalize a date that is convenient for both the trainer and all participants

  • Full payment for the course must be made within three days after the training date is confirmed. If payment is not received within this period, your spot in the course may be forfeited. Payment instructions and details will be provided upon confirmation of the training date.
  • Cancellations by Participant: If you need to cancel your participation in the training, you must notify us in writing via email at istia@istia.africa. The following refund policy applies based on the notice period provided:

    • More than 30 days before the training date: 75% refund of the total course fee.
    • 21 to 30 days before the training date: 50% refund of the total course fee.
    • 14 to 20 days before the training date: 25% refund of the total course fee.
    • Less than 14 days before the training date: No refund (0% of the total course fee).
    • Cancellations by PAICTA ISTIA: In the unlikely event that PAICTA ISTIA needs to cancel a training session, participants will be offered a full refund or the option to reschedule for a future date.
  • · Refunds will be issued using the original payment method. Processing times may vary depending on your financial institution.
  • PAICTA ISTIA shall not be liable for any failure to perform its obligations where such failure results from Acts of Nature (including fire, flood, earthquake, storm, hurricane, or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockade, embargo, labor dispute, strike, lockout, or interruption or failure of electricity or telephone service.
  •  PAICTA ISTIA’s liability to you for any direct damages arising out of or related to this agreement shall be limited to the total amount paid by you for the course. In no event shall PAICTA ISTIA be liable for any indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility of such damages.
  • These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.
  • PAICTA ISTIA complies with the Protection of Personal Information Act (POPIA) 4 of 2013. Your personal information will be processed in accordance with this law and our Privacy Policy. By enrolling in our courses, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy.